Privacy Policy

A. Our Commitment to Privacy

Kinscar

Kinscar is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have about your information when you use our platform.

By using the Kinscar website or services, you agree to the collection and use of information in accordance with this policy. We may update this policy from time to time and will post any changes on this page.

Information we collect

We collect information you provide directly to us when you register an account, create a listing, or contact us. This includes:

• Full name and phone number
• Email address
• Vehicle documents (Carte Grise) you upload for verification
• Identity documents submitted for KYC verification
• Payment transaction records (not full card details)

We also automatically collect certain technical data when you use the Website, including your IP address, browser type, pages visited, and device information. This data is used for security and to improve the platform.

How we use your information

We use the information we collect to:

• Create and manage your account
• Verify vehicle documents and user identity
• Process and record transactions via our payment system
• Send you service-related communications and notifications
• Detect and prevent fraud or misuse of the platform
• Improve our services and user experience

B. Document Verification & KYC

To maintain a trusted marketplace, Kinscar requires sellers to submit identity documents and vehicle Carte Grise for verification. These documents are stored securely and used solely to verify the authenticity of listings and user accounts.

We do not sell or share your identity documents with third parties except where required by law or to fulfil the verification process through our trusted verification partners.

1. Sharing of information

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating the platform (e.g., payment processors, cloud hosting providers)
• The other party in a transaction, limited to what is necessary to complete the sale (e.g., contact details after a confirmed payment)
• Law enforcement or regulatory authorities where required by applicable law

2. Data retention

We retain your personal information for as long as your account is active or as needed to provide our services. Transaction records and Bills of Sale are retained for a minimum of five years for legal and audit purposes.

You may request deletion of your account and associated data at any time by contacting us. Some data may be retained even after deletion where required by law.

3. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. All data transmitted through the platform is encrypted in transit.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

4. Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Withdraw consent where processing is based on consent
• Lodge a complaint with a relevant data protection authority

5. Cookies

Kinscar uses cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: kinscar6@gmail.com
• Phone: +237 682 771 741